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Fuel Delivery Services – Frequently Asked Questions

Everything You Need to Know Before Ordering Fuel

At DriveePros, we believe transparency fuels trust. That’s why we’ve created this page to explain exactly how our on-demand fuel delivery services work. From placing your order to receiving your fuel on-site, we cover what to expect, who provides the service, and how our techs are trained for safe and efficient delivery. Whether you’re stuck without fuel or simply need a top-up, DriveePros fuel delivery services make roadside refueling simple, fast, and reliable.

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You Got Questions, We Got Answers!

Fuel Delivery Services Summary

Our fuel delivery service is a fast, on-demand solution for when you’ve run out of gas — no tow truck required. Once your payment is completed, we dispatch a trained and insured technician to your location, typically within 30 minutes. We currently serve Calgary, Airdrie, Chestermere, Crossfield, Carstairs, Balzac, and Okotoks, with more Alberta cities coming soon.

Service operates on a first-come, first-served basis between 6:00 AM and 12:00 AM, with limited overnight coverage. Delays may occur during severe weather or peak demand. If we’re unable to assist you within a reasonable timeframe, you’ll receive a 100% refund — guaranteed.

Each order includes $20 worth of fuel, and we’ll bring whatever type you need — regular, premium, mid-grade, or diesel. Just let us know your vehicle’s fuel type when ordering.

How Our Fuel Delivery Service Works

Running out of fuel is stressful — DriveePros makes getting back on the road easy. Here’s how our fast and reliable fuel delivery service works, from order to refuel:

1. Place Your Order
Use our secure online checkout to request emergency fuel delivery. Once payment is submitted, your request is logged and added to our live dispatch system.

2. Technician Dispatched
We immediately assign the nearest available trained and insured technician to your location. Our goal is to arrive within 30 minutes, but response times may vary based on traffic, weather, and demand.

3. Fuel Delivered On-Site
Once on-site, the technician will deliver $20 worth of fuel — regular, premium, diesel, or mid-grade, based on your vehicle’s needs. You’ll receive enough to get safely to the nearest fuel station.

4. You’re Back on the Road
No need for a tow truck or long wait. With just one order, you’re refueled and ready to go — quickly, safely, and without hassle.

Top Frequently Asked Questions

Transparency Is Our Priority.

What kind of fuel will be delivered?

We deliver $20 worth of fuel in the type your vehicle requires — regular, premium, mid-grade, or diesel. Just let us know when placing your order, and we’ll bring the correct fuel.

How long does it take for a technician to arrive?

We aim to dispatch a technician within 30 minutes of your order. However, wait times may vary depending on traffic, weather conditions, and current service demand.

What areas do you currently service?

We currently offer fuel delivery in Calgary, Airdrie, Chestermere, Crossfield, Carstairs, Balzac, and Okotoks. We’re actively expanding across Alberta — stay tuned for updates.

Can I request fuel delivery in advance or schedule a time?

At this time, our fuel delivery service is on-demand only. We do not accept future bookings or scheduled times.

What if no one is available when I place my order?

If we’re unable to dispatch a technician in a reasonable timeframe, you’ll receive a 100% refund — guaranteed.

Is the technician trained and insured?

Yes, all fuel delivery techs are trained, background-checked, and fully insured to ensure your safety and satisfaction.

Is this service available 24/7?

Not yet — our fuel delivery service currently operates from 6:00 AM to 12:00 AM, seven days a week. Orders placed outside these hours will be queued for morning dispatch. We’re working hard to expand to 24/7 service in the near future.

Do I need to be with my vehicle during the service?

Yes, for security and safety, you or a designated person must be present to confirm the vehicle and fuel type before the technician begins refueling.

Verified Professionals

We personally vet each business to ensure they meet our high standards for quality, reliability, and customer service — no exceptions.

Certified & Insured

All approved providers carry the necessary credentials and coverage, so you can feel confident knowing your vehicle is in qualified hands.

Built for Drivers

Our platform is designed around your needs — making it easy to explore services, compare pricing, and connect with the right shop in just a few clicks.

Testimonials

See What Our Clients Say

Sonia Omar

    " During a cold snap, our truck would not start and I was so panicked. Luckily I saw the ad the night before. Amazing service and timing. So happy to live in a community with this kind of offers. "

    Sonia Omar

    Facebook Review

    George B

      " This is a marvellous new app for people to use to check for local businesses and to support local businesses. This is the way of the future. Love this app. Well recommend it to everybody and anybody. "

      George B

      Facebook Review

      Mohsin Ata

        " Amazing service and very helpful . Gentleman came and asked me I should stay inside while he works on my van in -35. My van wouldn’t start for 2 days and I had to call the cab. He had my van running in no time , would recommend these guys. Friendly helpful and very courteous. "

        Mohsin Ata

        Facebook Review

        Paige Cairns

          " Great experience with Drivee. They were quick to respond to my message, just as quick to send someone out, kind, professional, affordable and attentive. Ashley was all smiles despite -40 temperatures and took the time to explain to me what she was doing. Can’t say enough good things about my experience. Thank you for saving the day and providing such great customer service! "

          Paige Cairns

          Facebook Review

          Fuel Delivery – Fast, Reliable, and Just $59.99

          Out of fuel? Order a fast and reliable mobile fuel delivery for just $59.99 + GST. A trained and insured tech will bring $20 worth of fuel right to your vehicle — no towing, no stress, no worries.

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          On-Demand Fuel Delivery – Fast, Reliable, and Just $59.99

          Ran out of gas? For $59.99 + GST, we’ll dispatch a certified technician to deliver $20 of fuel directly to your vehicle so you can get back on the road quickly and safely.

          Bring Me The Go Juice
           
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