Frequently Asked Questions
Welcome to the DriveePros FAQ page! Whether you’re a business or a customer, we’re here to provide the answers you need. Explore the sections below for more details about how DriveePros works and how we can help.
Add Business24/7 Support
We're Here When You Need Us
At DriveePros, we are committed to providing the best possible support for both businesses and customers. Our team is available around the clock to ensure that all your questions are answered and issues are resolved quickly. Whether you're a business partner looking for assistance or a customer needing help with a service, we're always here to assist.
1000+
Questions Answered
400+
Happy Customers
35+
Beta Businesses Verified
400+
Services Completed (Beta)
For Customers
Contact us if you need any more help.
Yes, DriveePros is completely free for customers! You can browse verified businesses, save your favorites, and connect with trusted professionals in your area without any cost.
We verify all businesses on DriveePros to ensure they meet our high standards for licensing, insurance, and customer service. By using DriveePros, you can feel confident knowing you're connecting with reliable, qualified automotive professionals who are ready to meet your needs.
Once you've found a business you're interested in, you can reach out directly through their profile. Each listing includes contact information, such as phone numbers, Chat feature, website and email addresses, so you can easily get in touch with them to discuss your service needs.
Yes! We encourage all customers to leave reviews and share their experiences. Your feedback helps others make informed decisions and ensures that businesses maintain the high standards we expect from our verified professionals.
All businesses on DriveePros undergo a rigorous verification process. We check for proper licensing, insurance, and past customer reviews to ensure they meet our high standards.
Simply search for services based on your location and needs. Whether you're looking for a mechanic, auto detailer, or repair specialist, DriveePros helps you find trusted professionals quickly.
Simply search by location on DriveePros. We provide a detailed list of businesses based on your area, so you can easily find professionals nearby.
Yes, you can trust the reviews on DriveePros. We closely monitor our review system daily to ensure that all reviews reflect authentic customer experiences. Negative reviews cannot simply be deleted, as we believe in transparency and accountability. To further ensure legitimacy, we reach out to customers who have left reviews to verify their authenticity. This commitment helps maintain the integrity of our platform and ensures that the feedback you see is genuine and reliable.
For Business
Contact us if you need any more help.
The verification process ensures only trusted businesses are listed. We check legal documents (corporation papers, proof of insurance), licenses, and investigate existing customer reviews to ensure authenticity and quality.
DriveePros increases your visibility to local customers searching for trusted automotive professionals. Our verification builds credibility, helping you stand out and gain customer trust.
We welcome all businesses in the automotive industry—mechanics, detailers, windshield repair, body shops, and more. Currently, we serve Canada, the USA, the UK, New Zealand, and Australia, with plans for global expansion.
Yes, you can cancel at any time without penalties or hidden fees. Our goal is to offer exceptional value, and we’re happy to discuss any concerns before you make this decision.
Our subscription fees are affordable and depend on factors such as the number of locations and listings. We offer transparent pricing with no hidden fees, making it easy for businesses of all sizes to join. Your dedicated verification expert will discuss pricing with you prior to completing the verification process.
You can easily update your profile anytime through your dashboard by logging into your account and making changes to your business details, services, or photos.
Once your business is verified, your listing will go live. The verification process ensures we only list businesses that meet our high standards of quality and professionalism.
Yes! You can add multiple locations and manage them all from your account dashboard. Each location will have its own profile, allowing you to attract customers in different areas.
Still Have Questions?
If you need further assistance or have more questions, feel free to contact our support team. We’re here to help!
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