• Home
  • About Us
  • Contact
  • Sign In
  • Register
logologo
  • Home
  • Get Quotes
  • Services
    • Roadside Assistance | Alberta
    • Seasonal Maintenance | Alberta
    • Routine Maintenance | Alberta
  • About Us
    • Pit Stop For Hunger 2025
    • About Us
    • Testimonials
    • Contact & Support
    • FAQ
    • Privacy Policy
    • Terms & Conditions
  • Blog
My Account

Home > Battery Boosting > FAQS

Battery Boosting Service – Frequently Asked Questions

Everything You Need to Know Before Ordering a Boost

At DriveePros, we believe transparency builds trust. That’s why we’ve created this page to help you better understand how our on-demand battery boosting service works. From what to expect during a boost, to who performs the service, to how our techs are trained — this page covers the key details so you can feel confident and informed before ordering. Whether you’re new to roadside services or just need peace of mind, we’ve got the answers you’re looking for.

Get a Boost!

You Got Questions, We Got Answers!

Battery Boosting Services Summary

Our battery boosting service is an on-demand solution designed to get you moving again without the need for a tow. Once your payment is processed, our team dispatches a trained and insured technician directly to your location — typically within 30 minutes. Service is available on a first-come, first-served basis, and while we aim for fast turnaround times, weather and call volume may affect availability. We operate from 6:00 AM to 12:00 AM, with limited overnight service. If we can’t serve you in a timely manner, a full refund will be issued. Please note: not all batteries can be revived — if your battery is beyond recovery, service will still be attempted but refunds will not apply.

How Our Battery Boosting Service Works

Getting a battery boost with DriveePros is simple, safe, and built for convenience. Here’s how the process works from start to finish:

1. Place Your Order
Use our secure online checkout to request a boost. Once your payment is submitted, your request is logged and prioritized in our dispatch queue.

2. Technician Dispatched
We assign the nearest available trained and insured technician to your location. While we aim for 30-minute service, response times may vary depending on weather and call volume.

3. On-Site Assessment & Boost
Once on-site, the technician will assess your battery and attempt a safe jump-start using professional-grade equipment.

4. You’re Back on the Road
If your battery accepts the charge, you’ll be back on the road in minutes. If it doesn’t, our tech will provide guidance on your next steps — including local battery replacement options if needed.

Note: Not all batteries are boostable. If your battery is completely dead or damaged, a jump may not be successful — but a service attempt will still be made.

Top Frequently Asked Questions

Transparency Is Our Priority.

How long does it take for a technician to arrive?

Our average response time is 30 minutes, but this may vary based on weather, traffic, and demand. All calls are served on a first-come, first-served basis.

What areas do you currently service?

At this time, on-demand battery boosting is available in Calgary, Airdrie, Chestermere, Crossfield, Carstairs, Balzac, and Okotoks. We're actively working to expand into more Alberta communities.

What happens if the battery can’t be boosted?

Not all dead batteries can be successfully jump-started. If your battery is beyond recovery, our technician will inform you of the issue, but the service fee is non-refundable once a boost attempt has been made.

Do I need to be with my vehicle when the tech arrives?

Yes. For safety and verification, someone must be present with access to the vehicle when the technician arrives.

Can I schedule a boost for a future date or time?

No. This is an on-demand service only. We do not offer scheduled or pre-booked boosts, as response times depend on real-time technician availability.

Is the service available 24/7?

Currently, our operating hours are from 6:00 AM to 12:00 AM daily. Requests made between 12:00 AM and 6:00 AM will be queued and prioritized once service resumes. We’re actively working to expand to 24/7 availability in the near future to better serve our customers anytime, day or night.

Is the technician qualified and insured?

Yes. All DriveePros technicians are trained, background-checked, and insured to provide safe and professional service.

What does the service fee include?

The flat-rate fee includes dispatch, technician arrival, and one battery boost attempt using proper equipment. There are no hidden fees or upsells.

Verified Professionals

We personally vet each business to ensure they meet our high standards for quality, reliability, and customer service — no exceptions.

Certified & Insured

All approved providers carry the necessary credentials and coverage, so you can feel confident knowing your vehicle is in qualified hands.

Built for Drivers

Our platform is designed around your needs — making it easy to explore services, compare pricing, and connect with the right shop in just a few clicks.

Testimonials

See What Our Clients Say

Sonia Omar

    " During a cold snap, our truck would not start and I was so panicked. Luckily I saw the ad the night before. Amazing service and timing. So happy to live in a community with this kind of offers. "

    Sonia Omar

    Facebook Review

    George B

      " This is a marvellous new app for people to use to check for local businesses and to support local businesses. This is the way of the future. Love this app. Well recommend it to everybody and anybody. "

      George B

      Facebook Review

      Mohsin Ata

        " Amazing service and very helpful . Gentleman came and asked me I should stay inside while he works on my van in -35. My van wouldn’t start for 2 days and I had to call the cab. He had my van running in no time , would recommend these guys. Friendly helpful and very courteous. "

        Mohsin Ata

        Facebook Review

        Paige Cairns

          " Great experience with Drivee. They were quick to respond to my message, just as quick to send someone out, kind, professional, affordable and attentive. Ashley was all smiles despite -40 temperatures and took the time to explain to me what she was doing. Can’t say enough good things about my experience. Thank you for saving the day and providing such great customer service! "

          Paige Cairns

          Facebook Review

          On-Demand Battery Boosting – Fast, Reliable, and Just $59.99

          Need a jump? If you’re in Calgary or the surrounding area, you can now order a professional battery boost directly through our platform. For just $59.99, a trained and insured technician will be dispatched to your location to safely jump-start your vehicle and get you back on the road — no towing, no delays, no hassle.

          Get Me BOOSTED!

          Powered by Verified Automotive Experts

          Explore a growing network of vetted shops, mechanics, and service providers recognized for their quality and reputation.

          Jays Automotive
          Hatt Automotive
          Right Choice Auto Centre
          British Auto Specialists
          Franklin Auto Repair
          YYC Auto Service
          Raptors Auto Care
          Prolevel Performance
          Mid Sun Automotive Repair
          Drive By Auto Repair
          Calgary Auto Repair
          Auto Tech Direct

          On-Demand Battery Boosting – Fast, Reliable, and Just $59.99

          Need a jump? If you’re in Calgary or the surrounding area, you can now order a professional battery boost directly through our platform. For just $59.99, a trained and insured technician will be dispatched to your location to safely jump-start your vehicle and get you back on the road — no towing, no delays, no hassle.

          Get Me BOOSTED!
           
          logo
          Find Trusted Automotive Help Fast — From Boosts and Tire Swaps to Verified Pros Near You. DriveePros.com: Reliable, Ready, and Always There When You Need Us.
          Useful Links
          • Home
          • About Us
          • How it works
          • Blog
          Quick Search
          • Search
          • Popular
          • Newly Added
          • Most Relevant
          Join our newsletter

          We write rarely, but only the best content.

          Email confirmation sent.

          Please check your email for a confirmation email.

          Only once you've confirmed your email will you be subscribed to our newsletter.

          We'll never share your details. See our Privacy Policy
           
          © 2025 Drivee Inc All rights reserved.
          New Notification
          You have a new notification.